Brock is a business coach and operational guru. Obsessive about eliminating wasted effort, he is on a mission to make every process one that allows people to operate at their highest levels. Working with a range of sizes and maturity levels, he has implemented MSP solutions that improve business outcomes and the customer experience, while driving down service delivery costs.
To understand Brock's background and expertise: take a plethora of IT, MSP, and leadership experience, throw in a generous helping of ConnectWise Manage, Automate, and Kaseya expertise, sprinkle on a plethora of MSP tools, and cover it all in a generous layer of automation, data analytics, and business intelligence.
Having lived across the country, Brock currently resides in New Hampshire with his superhero wife, along with their three sons and furry feline friends.
Taylor Business Group has been a leader in the IT industry for almost two decades. As evidenced by clients who represent nearly $400,000,000 in annual revenue, Taylor Business Group has developed the metrics and methods that drive business success. The average Net Operating Income (NOI) of our members has increased from under 8% to over 12%. That's over $16,000,000 of additional real profit created annually!